FAQ's

What is included in a Ma Fête party set?

Each of our party sets come with everything youneed to pull off a fun and stress-free party. You'll get decorations,tableware, hats, invitations, and more. Check out each theme to see all theproducts included.

Can I buy individual party supplies?
Yes! You can browse our selection of individual party supplies and pick and choose what you need.
I'm not sure what I need. Can you help?
Absolutely! We're happy to help you figure out what you need for your next party. Just shoot us an email and we'll be happy to help.
Do you offer wholesale pricing?
Yes! We offer wholesale pricing to our partners. Contact us for more information at wholesale@mafeteworld.com.
Do you offer discounts for large orders?
Yes! We offer discounts for orders of complete party kits. You safe 5% if you purchase the party box, instead of purchasing all of the items individually.
How do I join your email list?
It's easy! Just enter your email address on our website and you'll be added automatically. Plus, you'll get 10% off your first order.
Do you have a physical store?
No, we do not have a physical store. However, we work with some stores who carry our products!
Do you ship internationally?
Yes, we do! We ship worldwide.
I have a question that's not listed here. Who can I contact?
You can contact us by email at contact@mafeteworld.com and we'll be happy to help.
How long will it take for my order to arrive?
Orders typically shipped within 2 business days.
I need my order sooner. Can you expedite it?
Yes, we can! Check the shipping options during check out!
I received my order, but something is missing/damaged. What should I do?
I'm not happy with my purchase. Can I return it?
Yes, you can! We offer a refund or exchange of the products that are still in original packaging and perfect condition.
how do you come up with the themes and designs?
we are working closely with designers and illustrators all around the world, which help us to keep our products unique, and allows us to look at the existing themes with a fresh look! We are constantly monitoring the market and the trends to fill the gaps! The process of designing the theme takes about 12 months from the idea to have our inventory in hands!
Are your products safe?
All Ma Fete products have been tested in accredited laboratories for product safety & standards per U.S.A regulations, and have official certificates.
I have requested a refund, how long will it take to reach my bank account?
Once we have refunded your order, it can take 3 to 5 working days to reach your bank account.
Can I change my order?
Once an order is placed, we cannot make changes to it. We can offer to cancel the order if it haven’t shipped yet. US customers should please reach out to contact@mafeteworld.com
I gave you the wrong shipping address. Can you change it?
We are not able to change an address on an order that has already been shipped. If the order has not been shipped we can cancel the original order and ask that you place it again with the correct address.